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Ryan Kalember: Secure Enterprise Workflow: Access, Share and Collaborate Without Interruption

WatchDox is the most secure enterprise file sync and sharing solution, enabling users to share, work with and control their files on every device.

Available as SaaS, a virtual appliance or a hybrid, WatchDox’s unique architecture provides a single pane of glass to work with personal and enterprise content, uniquely combining consumer-style app interfaces with security to suit any enterprise use case. WatchDox is used by more than 150 of the Fortune 1000, including civilian federal agencies, private equity firms and major Hollywood studios.

Rake Narang: What are some of the pain points affecting large enterprises for maintaining control of sensitive data?

Ryan Kalember: Consumer and mobile technologies have made it easy for users to access, store and share files on demand, from any device. Enterprises are eager to reap the productivity benefits of employees leveraging technology to do business at all hours, but they must also consider the risks this convenience poses to company data. The problem lies in finding the balance between giving employees remote access to files and the ability to easily share and collaborate with others, while still maintaining control over sensitive information.

Rake Narang: Why is online file sharing a problem for enterprises?

Ryan Kalember: Simple online file-sharing services only have one function: getting a file from one person to another. However, once a file is shared, a recipient has free reign over the information contained in the file; he can print it, download it or save it on his desktop or mobile device, which means the enterprise no longer has control over this information. Even worse, a recipient could email a file to a competitor or share it with the world via an online forum or social media platform without the enterprise ever knowing the information was compromised until it’s too late. If the file contains proprietary information, an enterprise can suffer major consequences such as loss of revenue or a decline in stock price.

Rake Narang: In regulated industries like healthcare, finance or education, what consequences can management face for not properly protecting regulated data?

Ryan Kalember: Large enterprises – especially those in highly regulated industries – are not only tasked with keeping confidential company information safe, but their customers trust them to protect medical files, financial data and other private information. These organizations and their employees are held to a high standard of compliance due to the information entrusted to them. If an organization does not comply with regulations and leaves data vulnerable, it is subject to government fines and lawsuits from those whose data it did not properly protect. A data breach due to non-compliance can also negatively affect management teams and can result in job loss and reputation damage.

Rake Narang: Following data breaches such as those affecting Advocate Health Care or the script of Downton Abbey, and hundreds of others, what can companies do to protect themselves to avoid being the next victim of a data breach?

Ryan Kalember: In order to best protect data and avoid a breach, companies must meet employee needs without putting data at risk. Often times enterprise IT departments will make the mistake of trying to piece together solutions to achieve this goal: a file-sharing solution paired with a mobile app for editing documents, and another solution for securing employees’ PCs and mobile devices. However, this approach is flawed. Think about the workflow challenge for the employee to simply edit a document and share it with a colleague. He has to go into his file-sharing account, download the file to his tablet, upload it to an editing app to make edits, save it back to his tablet, upload it back into his file-sharing account and then share it with the intended recipient. This can be a time-consuming and frustrating process. This approach can also still leave an organization vulnerable to a breach. For example, what if the employee shares the file with the wrong person by accident or his tablet is stolen with the file saved on it? Once alerted to the theft, the organization can wipe the device, but it can’t be sure the file was not compromised in the meantime. This scenario is why WatchDox facilitates all enterprise file needs into a secure, comprehensive, easy-to-use solution to suit the needs of both the employee and the enterprise. Not only does this approach prevent breaches, but it also supports more effective collaboration and mobile productivity.

Company: WatchDox
299 S. California Avenue Palo Alto, CA 94306 USA

Founded in: 2008
CEO: Moti Rafalin
Public or Private: Private
Head Office in Country: United States
Products and Services: WatchDox combines secure file sharing, collaboration and mobile productivity to provide enterprises with the most comprehensive solution available to sync, share and work with files securely on any device, even those beyond IT control. Users can track and control files as needed, depending on the level of security, usability and compliance required for completing a task or project.
Company’s Goals: The WatchDox platform supports enterprise file sharing mobile productivity, with security at its core. The company plans to continue staying one step ahead of the market to securely address enterprise workflow needs as they arise.
Key Words Related to your Company: “File sharing”, “enterprise security”, “mobile security”, “file mobility”, “mobile productivity”, “enterprise workflow”, “BYOD”, “digital rights management”, “enterprise applications”, “content rights management”, “secure mobile data”, “enterprise file sync and share”, “EFSS”